Mid Market Account Executive

Segra•San Antonio, TX

5d•Onsite

About The Position

The Mid Market Account Executive is primarily responsible for quota-driven new revenue generation, with a secondary focus on managing existing customer accounts. The role focuses on new-logo mid-sized enterprise accounts with an estimated full-potential wallet of approximately $2,000–$10,000 MRC. The position may also retain selected key customer accounts, which are reviewed annually with regional sales management to determine whether they should move to account management. The successful candidate demonstrates professional judgment and considers the best outcome for both the company and the customer. The role sells Segra products and services including fiber access and transport, voice, local and long-distance service, MPLS, private line, broadband, high-speed internet, VoIP, video, network management, managed network services, security solutions, and cloud solutions. The position is based onsite in San Antonio. Segra describes itself as an operator of fiber-optic infrastructure providing connectivity, cybersecurity, voice, cloud, and colocation solutions. The company states that it serves more than 30,000 connected customer locations and has provided customer-focused solutions for over 125 years.

Requirements

At least 5 years of telecommunications sales or technology sales experience, specifically including sales of core connectivity, extended connectivity, storage and cloud services, and/or security solutions.
A degree in sales, marketing, or a related field; equivalent work experience or a combination of education and experience is also accepted.

Nice To Haves

Previous enterprise-level sales experience.
Previous ILEC-CLEC sales experience.
Previous managed services experience.

Responsibilities

Develop proposals using Segra’s full suite of products to win new customers in Segra markets, positioning against ILECs, MSOs, and other CLEC providers.
Meet a monthly new-revenue quota.
Use a customer relationship management system to manage sales opportunities and provide reporting and forecasting of activity.
Maintain relationships with a select number of assigned mid-sized Segra customers in the market territory; accounts are reevaluated annually.
Investigate and resolve customer problems and position additional products within accounts.
Submit accurate customer contracts through the Wizard system or another CRM to Sales Engineering or Customer Care for product provisioning.
Coordinate with customers and Sales Engineering to communicate expected product-delivery due dates and keep appropriate customer personnel updated.