Solutions Engineer II

Minuteman Security Technologies • Richmond, VA

23h

About The Position

The Solutions Engineer II builds on the skills of a Solutions Engineer I, managing more complex accounts and delivering tailored security solutions. The role works independently to support sales opportunities, takes ownership of technical engagements, and helps clients find solutions that meet their security requirements. The position also provides training and mentorship to junior Solutions Engineers and conducts site surveys and security assessments for potential customers.

The employee may be required to perform other job-related duties or follow other job-related instructions as assigned. Duties and requirements are essential functions and may be modified to reasonably accommodate individuals with disabilities.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent experience.
• 2–4 years of experience in solutions engineering, preferably in the security industry.
• Proficiency with security products, networking, and system configurations.
• Excellent presentation skills and ability to communicate complex technical concepts clearly.
• Strong project management and analytical skills.
• Experience with CRM and sales tools such as Salesforce.

Nice To Haves

• A sense of humor, creativity, and a positive attitude.

Responsibilities

• Lead product demonstrations, presentations, and technical discussions with clients.
• Analyze client needs in detail and design appropriate security solutions.
• Collaborate with account managers to develop tailored proposals and support the sales cycle.
• Work with technical teams to address and resolve client security issues.
• Customize product configurations and solutions to meet complex client requirements.
• Stay current on industry advancements and competitor offerings, and provide insights to sales teams.
• Train and mentor junior Solutions Engineers (Solutions Engineer I).
• Conduct site surveys and security assessments for potential customers.
• Focus on excellence in work and client interactions.
• Learn and develop expertise in the company’s portfolio of solutions.
• Represent the company in interactions with customers.
• Work closely with sales, management, and operations teams to serve customers.
• Perform other job-related duties as assigned.

Benefits

• Health coverage
• Paid holidays
• Other benefits (not specified)
• May be eligible for a variable bonus or commission in addition to base salary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level