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Master Social Worker - MSW

Fresenius Medical Care•Georgetown, SC

About The Position

This is an entry-level MSW role covering two facilities to obtain a full patient load. The Master Social Worker provides psychosocial services to in-center and, where applicable, home dialysis patients using social work theory and accepted practice methods. As a member of the interdisciplinary healthcare team, the social worker promotes patients’ adjustment, rehabilitation, treatment outcomes, and quality of life, while helping staff understand the emotional, psychological, and behavioral effects of chronic kidney disease on patients and families. The role supports Fresenius Kidney Care quality indicators, outcomes, quality assessment and improvement activities, patient satisfaction, and quality-of-life goals. The position includes psychosocial assessment, care planning, counseling, patient and family education, referrals to community resources, support with advance directives and care decisions, and documentation of services. The social worker also participates in quality reviews, patient admission and continuity-of-care processes, insurance and financial-assistance coordination, staff education, and team huddles. Travel is required when working across multiple facilities or making home visits, as applicable.

Requirements

  • Master’s degree in Social Work.
  • Must hold the state-required license and meet applicable state board scope-of-practice and licensure requirements.
  • 0–2 years of related experience.

Responsibilities

  • Assess patients’ psychosocial status, strengths, and needs that may affect rehabilitation and treatment outcomes as part of comprehensive patient assessment.
  • Collaborate with patients and the healthcare team on care planning and effective interventions to support rehabilitation, treatment goals, and quality of life.
  • Use patient education programs, social work theory and methods, focused interventions, and quality-of-life measurement instruments in assessment and care planning.
  • Monitor patients and provide interventions to support adjustment to dialysis and optimal psychosocial status and quality of life.
  • Provide supportive counseling within the scope of clinical training and state licensure.
  • Provide education and goal-directed counseling to patients seeking transplant.
  • Refer patients to community resources, including home health services and vocational rehabilitation.
  • Maintain knowledge of local vocational and educational rehabilitation programs and assist patients with referrals and access.
  • Assess patient awareness of advance directives and help patients access information and discuss their wishes with the healthcare team and family or support persons when needed.
  • Participate with the physician and nurse in discussions of patient DNR status to support informed decisions by patients and/or families.
  • Follow FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation requirements.
  • Document interactions and interventions provided to patients and/or families.
  • Provide psychosocial support and social work interventions addressing non-adherence, quality outcomes, and quality-of-life concerns according to patient acuity.
  • Participate in monthly interdisciplinary quality review meetings and report on adherence indicators, missed and shortened treatments, quality-of-life trends, and service recovery.
  • Assess patients’ kidney disease knowledge and barriers to treatment adherence; tailor education to patients’ learning styles, communication barriers, and needs.
  • Provide information about treatment modalities with other interdisciplinary team members.
  • Facilitate transplant referrals and collaborate with the interdisciplinary team on transplant waitlist management.
  • Educate patients and families about psychosocial issues related to ESRD and available support services.
  • Review patient rights and responsibilities, grievance information, and facility policies with patients or their representatives.
  • Collaborate with the team on quality assessment and improvement activities.
  • Review required rights, grievance, non-discrimination, DNR (if applicable), and contact information with patients at admission, and address immediate needs and concerns.
  • Support the clinic’s referral and admission process, including scheduling to maximize adherence and adjustment.
  • Interview patients requesting discharge to identify underlying concerns and share them with operational leadership.
  • Liaise with insurance coordinators to address patient insurance issues and educate patients about dialysis payment sources and assistance programs.
  • Notify insurance coordinators of patient status changes affecting insurance, including transplantation, discharge, loss of coverage, or extended travel.
  • Refer patients to the Patient Billing Solutions department for treatment-related billing questions or concerns.
  • Assist with interviewing and hiring decisions for personnel when requested by the SW Manager or Senior Manager.
  • Work with administrative support staff to maintain current patient resource lists, such as transportation resources.
  • Train staff on psychosocial topics as needed.
  • Participate in weekly team huddles and discuss urgent patient issues with staff.
  • Adhere to caseload guidelines based on state regulatory requirements.
  • Perform other related duties as assigned.

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