Clinical Social Worker II (LD)

UCSF•San Francisco, CA

10d•$45 - $78•Onsite

About The Position

The Clinical Social Worker provides social work services to patients with complex psychosocial needs, including assistance determining eligibility for social programs and funding sources and connecting patients with community assistance. The role offers crisis intervention to patients and families and coordinates resources and services in response to psychosocial needs. It also supports discharge planning and care coordination, including developing discharge plans for living liver and kidney donors, with the goal of facilitating safe, timely discharge and continuing care within the fiscal realities of each case. The Clinical Social Worker collaborates with case managers, nursing and medical staff, ancillary departments, and multidisciplinary treatment teams. For patients with significant or intensive psychosocial needs, the worker may serve as primary care manager from admission through discharge, coordinating clinical resources and transition planning and addressing barriers to care progression. The role practices in accordance with UCSF’s mission and PRIDE values and provides services without discrimination across patient backgrounds and characteristics. The position participates in department education and practice-improvement activities and may provide oversight to resource coordinators or patient care navigators. As available and under the Social Work Supervisor’s direction, it may provide clinical supervision to CSW II staff seeking LCSW licensure. The position also provides coverage for absent staff or short-term projects and requires flexibility to orient and work at all UCSF Medical Center locations.

Requirements

Master’s degree from a CSWE-accredited school of Social Work.
Knowledge of relevant community resources in relation to illness, symptoms, mental status, and functional impairments, and of the medical and psychological effects of illness on social functioning.
Resourcefulness and effective written and oral communication, diplomacy, organizational, and analytical skills.
Self-direction, assertiveness, and creativity in problem solving, systems planning, and patient care management in a high-volume work environment.
Ability to work effectively and collaboratively with interdisciplinary teams.
Basic pager, telephone, and computer skills, including internet use.
Flexibility to orient and work at all UCSF Medical Center locations.

Nice To Haves

Healthcare and/or hospital setting experience through an internship or career is preferred.
Current California State License of Clinical Social Work in good standing.
Three years of experience in a healthcare setting; hospital setting experience preferred.

Responsibilities

Assess psychosocial risk factors, including prior functioning, support systems, response to illness, and ability to cope, and provide appropriate psychosocial interventions.
Address the emotional, social, and financial consequences of illness or disability with patients and families, including complex family dynamics affecting care and discharge.
For patients with significant psychosocial needs, coordinate clinical resources and transition planning as primary care manager in collaboration with the case manager.
Work with providers, care teams, and patients to establish medical-readiness goals and primary and backup discharge plans.
Coordinate and lead multidisciplinary rounds, monitor discharge milestones, assign responsibility for tasks, and identify, address, or escalate barriers to timely discharge.
Reassess patients and adjust discharge plans as needed; complete required documentation in APeX and patient records.
Participate in interdisciplinary team planning and discharge activities for complex patients, including linkage with post-discharge care providers and education about post-acute options.
Assess, intervene in, and report domestic violence, child or elder abuse, and other reportable situations in accordance with legal requirements and UCSF policies; collaborate with Psychiatry and other teams on psychiatric holds, mental health or substance abuse needs, and suicidal or homicidal ideation.
Provide counseling and intervention concerning treatment decisions and end-of-life issues; identify surrogate decision-makers, facilitate Advance Health Care Directives and POLST forms, and coordinate probate conservatorship applications when appropriate.
Maintain timely, accurate, and complete medical-record documentation and collect required statistical data.
Attend department, hospital, and community in-services and participate in quality improvement, program planning, and practice improvement activities.
Provide oversight and direction for work delegated to the Resource Coordinator and/or Patient Care Navigator.
When available and directed by the Social Work Supervisor, provide clinical supervision to CSW II staff pursuing LCSW licensure in compliance with California Board of Behavioral Sciences requirements.
Participate in coverage as assigned and comply with UCSF policies relevant to the scope of work.
Perform other assigned duties and provide coverage for absent staff or short-term projects.