Social Services Assistant Jobs

About The Position

Requirements

• Option I: Six months of experience as a Community Services Assistant in any Riverside County department; or Option II: One year of experience performing client-directed services in a social service, healthcare, mental health, or non-county public or private agency or organization; or Option III: Completion of 15 semester or 24 quarter units from an accredited college or university, preferably in psychology, sociology, social welfare, social or human services, behavioral sciences, or a related field.
• Valid California Driver’s License.
• Knowledge of basic state and local public social service programs; public assistance policies, laws, rules, and regulations; current social services issues; behavioral patterns of disadvantaged populations; cultural and ethnic attitudes toward community and social services; and basic interviewing and problem-solving methods.
• Ability to work effectively with diverse agencies, organizations, and individuals; interview and evaluate clients and identify relevant factors related to their needs; implement basic social service plans and monitor progress; understand psychological, cultural, and social factors affecting behavior; explain department procedures and agency programs and policies; interpret computer, microfilm, and written information; obtain information in a non-intrusive but persuasive manner; and interact effectively with people from diverse cultures and socioeconomic backgrounds.

Nice To Haves

• Background in early childhood development.
• Strong interest in working with toddlers and supporting young children’s learning, growth, and well-being in a safe, nurturing environment.

Responsibilities

• Visit housing sites and vendor locations to verify member placements, assess housing stability, and gather updates on member progress and bed utilization.
• Review member information and documentation to support basic housing support plans in coordination with PSC, BHS III, and Housing Navigation staff.
• Help members complete program forms, housing documentation, and authorizations; provide referrals and guidance to help them access services.
• Educate members on program expectations, next steps, and community resources that support housing stability and engagement in services.
• Help members develop skills for successful housing retention, including understanding house rules, navigating services, and communicating with providers.
• Liaise among members, housing vendors, internal teams, and community partners to clarify instructions, share updates, and facilitate service access.
• Assist with transportation to housing sites, appointments, and program activities, following safety requirements and supporting timely access to services.
• Record member interactions, housing updates, and service coordination in EPIC, HMIS, and internal tracking tools, and maintain accurate electronic records.
• Coordinate transitions between housing placements, including confirming bed availability and completing required documentation.
• Prepare basic reports, correspondence, and updates on member status, housing progress, and program activities under supervisory guidance.
• Transport members to court and community resources.