Social Services Assistant - Moreno Valley

County of Riverside•Moreno Valley, CA

1d•Onsite

About The Position

Riverside University Health System – Behavioral Health’s Homeless Housing Substance Abuse Treatment and Prevention Program is seeking a Social Services Assistant in Moreno Valley. The role supports members with housing stability, service access, transportation, and coordination with housing vendors and community partners. The ideal candidate has a background in early childhood development, a strong interest in working with toddlers, and a desire to support young children’s learning, growth, and well-being in a safe, nurturing environment. The position requires transporting members to court and community resources. The schedule is 9/80, 7:30 a.m. to 5:30 p.m., with non-payday Fridays off. The role works with Riverside University Health System – Behavioral Health, which provides culturally competent, evidence-based mental health and substance use services across Riverside County.

Requirements

Option I: Six months of experience as a Community Services Assistant in any Riverside County department; or Option II: One year of experience performing client-directed services in a social service, healthcare, mental health, or non-county public or private agency or organization; or Option III: Completion of 15 semester or 24 quarter units from an accredited college or university, preferably in psychology, sociology, social welfare, social or human services, behavioral sciences, or a related field.
Valid California Driver’s License.
Knowledge of basic state and local public social service programs; public assistance policies, laws, rules, and regulations; current social services issues; behavioral patterns of disadvantaged populations; cultural and ethnic attitudes toward community and social services; and basic interviewing and problem-solving methods.
Ability to work effectively with diverse agencies, organizations, and individuals; interview and evaluate clients and identify relevant factors related to their needs; implement basic social service plans and monitor progress; understand psychological, cultural, and social factors affecting behavior; explain department procedures and agency programs and policies; interpret computer, microfilm, and written information; obtain information in a non-intrusive but persuasive manner; and interact effectively with people from diverse cultures and socioeconomic backgrounds.

Nice To Haves

Background in early childhood development.
Strong interest in working with toddlers and supporting young children’s learning, growth, and well-being in a safe, nurturing environment.

Responsibilities

Visit housing sites and vendor locations to verify member placements, assess housing stability, and gather updates on member progress and bed utilization.
Review member information and documentation to support basic housing support plans in coordination with PSC, BHS III, and Housing Navigation staff.
Help members complete program forms, housing documentation, and authorizations; provide referrals and guidance to help them access services.
Educate members on program expectations, next steps, and community resources that support housing stability and engagement in services.
Help members develop skills for successful housing retention, including understanding house rules, navigating services, and communicating with providers.
Liaise among members, housing vendors, internal teams, and community partners to clarify instructions, share updates, and facilitate service access.
Assist with transportation to housing sites, appointments, and program activities, following safety requirements and supporting timely access to services.
Record member interactions, housing updates, and service coordination in EPIC, HMIS, and internal tracking tools, and maintain accurate electronic records.
Coordinate transitions between housing placements, including confirming bed availability and completing required documentation.
Prepare basic reports, correspondence, and updates on member status, housing progress, and program activities under supervisory guidance.
Transport members to court and community resources.