Social Services Assistant

American Senior Communities•Fort Wayne, IN

About The Position

The Social Services Assistant provides medically related social services to help attain or maintain the highest physical, mental, and psychosocial well-being of residents. The position works under the supervision of the Social Services Director and is part-time at 20 hours per week. Admissions experience is preferred. The role calls for knowledge of clinical and human services, including social work principles and psychosocial assessments and interventions. The assistant engages empathetically with residents and families, communicates clearly with interdisciplinary teams, and uses conflict resolution and mediation skills. The position also supports a comforting and engaging atmosphere for residents and promotes collaboration across departments and with professionals, consultants, organizations, and government regulatory agencies. American Senior Communities describes Compassion, Accountability, Relationships, and Excellence (C.A.R.E.) as its guiding values and emphasizes senior care, Hoosier hospitality, teamwork, and improving the lives of seniors.

Requirements

  • High school diploma.
  • Strong passion for geriatric advocacy and commitment to senior care excellence.
  • Demonstrated C.A.R.E. values: Compassion, Accountability, Relationships, and Excellence.
  • Knowledge of social work principles, psychosocial assessments, and interventions.
  • Empathetic interpersonal communication, clear communication with interdisciplinary teams, and conflict resolution and mediation skills.

Nice To Haves

  • Social Services Designee Certificate.
  • Associate or bachelor's degree in social work or a human services field.
  • Previous social services or admissions experience; admissions experience is preferred.
  • CNA certification.

Responsibilities

  • Provide medically related social services to help residents attain or maintain the highest physical, mental, and psychosocial well-being.
  • Engage empathetically with residents and families and communicate effectively with interdisciplinary teams.
  • Use conflict resolution and mediation skills.
  • Create a comforting and engaging atmosphere for residents.
  • Promote collaboration among departments, professionals, consultants, organizations, and government regulatory agencies.
  • Work with the team toward excellent resident care.
  • Demonstrate C.A.R.E. values: Compassion, Accountability, Relationships, and Excellence.

Benefits

  • Competitive compensation and access to earnings before payday.
  • Employee referral bonus programs.
  • 401(k).
  • Flexible spending account (FSA) program.
  • Free life insurance.
  • PTO exchange-for-pay programs.
  • Medical coverage, vision insurance, and dental insurance.
  • Employee Assistance Program.
  • Workforce Chaplains and personalized wellness coaching.
  • Holiday pay and PTO, with opportunities to earn additional PTO.
  • Employee discount programs.
  • Preceptors and mentorship programs.
  • Clinical and leadership development pathways.
  • Education partnerships with colleges and universities.
  • Financial assistance for continuing education.
  • Company-sponsored scholarship programs.
  • Tuition reimbursement.
  • Employee recognition events and monthly and annual awards.
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