Social Services Assistant
About The Position
The Social Services Assistant is part of the leadership and multidisciplinary teams and is responsible for identifying residents’ health-related psychosocial needs and assisting them with emotional and social adjustment to their conditions. The role develops plans, measures progress, and documents services in residents’ records in accordance with company policy and applicable state and federal regulations. The assistant supports residents and their families through counseling, assessments, care planning, medication monitoring related to psychotropic medications, hospice coordination, and discharge planning. The role also coordinates medical appointments, connects residents with community agencies, and completes required training and documentation.
Requirements
- Must have or be willing to complete a Social Service Designee course.
- Good organizational and communication skills.
- Professional appearance and behavior.
- Able to work with a dedicated team.
- Successfully complete the pre-employment process and screening.
- Able to pass a physical examination required for employment at the facility.
- Satisfactorily complete required orientation and training.
- Able to follow written and/or verbal instructions.
Nice To Haves
- Prior social service or long-term care experience.
- Bachelor’s degree in Psychology, Social Work, or Sociology.
- Passion for delivering excellent customer service.
- Previous experience in health care.
Responsibilities
- Complete admission forms in a timely manner according to facility policy and the MDS/Care Plan schedule.
- Maintain documentation of each resident’s social service plan.
- Counsel residents, families, and friends regarding needs and problems.
- Complete social service assessments and social histories for each resident within the designated time frame.
- Assist with monitoring psychotropic medications, behavior tracking, documentation, side-effect monitoring, and drug reductions in accordance with state and federal regulations to help ensure resident safety.
- Communicate with hospice providers, coordinate services as needed, and support residents through the end-of-life process.
- Follow up on consultant recommendations.
- Make each resident’s discharge plan available to the Interdisciplinary Team, maintain it with the Health Care Plan, and begin discharge planning upon admission.
- Coordinate residents’ medical appointments and address their needs.
- Stay informed about community agencies and make referrals for residents’ needs.
- Complete required electronic in-services.
- Perform other duties as assigned by the Administrator.
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What This Job Offers
Job Type
Full-time
