SOCIAL SERVICES ASSISTANT
About The Position
The Social Services Assistant supports children and families involved with the Division of Children and Family Services (DCFS), providing direct assistance intended to promote safety, stability, and well-being. The position includes transportation assistance, supervision of family time, and engagement with children and caregivers. It also provides supportive services to social workers, case managers, and clients through administrative tasks, outreach, referrals, and coordination of client services. The role requires flexibility to meet family needs, frequent travel within Arkansas, and work in the mornings, evenings, and weekends. The position is based in Newton County. The salary range is $35,610–$52,703.
Requirements
- At least six months of work experience in human services programs or public service.
- Complete a background check and child/adult maltreatment registry check.
- Ability to lift 50 pounds.
- Ability to safely supervise and transport children of various ages.
- Ability to support families through positive communication, professionalism, and dependable service delivery.
- Strong organizational and administrative abilities.
- Excellent customer service and communication skills.
- Ability to handle sensitive information confidentially.
- Other job-related education and/or experience may substitute for all or part of the basic requirements, except certification or licensure requirements, subject to approval by the Qualifications Review Committee.
Nice To Haves
- Ability to lift 50 pounds and safely supervise and transport children of various ages.
- Positive communication, professionalism, and dependable service delivery when supporting families.
Responsibilities
- Assist with client intake and service referrals.
- Provide basic counseling and resource navigation.
- Maintain accurate records and case documentation.
- Support community outreach and public education initiatives.
- Coordinate scheduling and follow-ups for client services.
- Provide transportation assistance to families and children.
- Supervise family time.
- Engage with children and caregivers to support safety, stability, and well-being.
- Support social workers, case managers, and clients with administrative tasks and other supportive services.
Benefits
- Pension
- Maternity leave
- Paid state holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
