Service Coordinator Jobs

About The Position

Requirements

• Ability to be self-driven, disciplined, and works in remote locations autonomously.
• Ability to communicate with a wide variety of people (i.e., Customers, Employees, Contractors).
• Ability to exercise sound judgment to make appropriate decisions.
• Ability to lead people to attain results.
• Ability to motivate and lead team to attain positive results.
• Ability to shift attention as needed for appropriate time management.
• Excellent computer skills and software (Office Suite, Outlook, Excel, Word, etc.).
• General knowledge of mechanical and instrumentation equipment.
• Requires ability to read, hear, speak, and comprehend and carry out verbal and written instructions.
• Strong knowledge of dairy mechanical and instrumentation equipment.
• Strong leadership skills and initiative.
• Strong negotiation skills, communication skills, problem solving skills, leadership skills, and ability to manage multiple responsibilities.
• 1-3 years of Supply Chain, Distribution and/or Shipping Management.
• 3-5 years – Electrical, refrigeration, plumbing experience.
• High School Diploma or Educational Equivalent.

Responsibilities

• Oversee and complete accurate billing.
• Oversee daily activities for billing clerk, inventory clerk and parts runner.
• Schedules service department calls and prioritizes daily schedules.
• Responsible for resolving all internal and external client customer service issues in a cost effective and expeditious manner.
• Adhere to all municipal, state and federal regulatory compliance, reporting any nonconformity.
• Responsible for annual warehouse and truck inventories.
• Assists in closing financials on a monthly basis.
• Coordinates monthly safety meetings.
• Adhere to all UDA safety policies and procedures, reporting any nonconformity.
• Adhere to all UDA GMP policies and procedures, reporting any nonconformity.
• Adhere to all UDA quality policies and procedures, reporting any nonconformity.
• Adhere to all SOP’s and HACCP guidelines.
• Other duties as required.