TX Service Coordinator

UDA - United Dairymen of Arizona•Muleshoe, TX

35d•$60,000 - $65,000•Onsite

About The Position

The Service Coordinator oversees daily service department operations, including billing, scheduling service calls, coordinating staff activities, and managing inventory to ensure efficient workflows and customer satisfaction. This role supports monthly financial reporting, resolves customer service issues, coordinates safety meetings, and ensures compliance with company policies, regulatory requirements, and established quality and food safety standards.

Requirements

Ability to be self-driven, disciplined, and works in remote locations autonomously.
Ability to communicate with a wide variety of people (i.e., Customers, Employees, Contractors).
Ability to exercise sound judgment to make appropriate decisions.
Ability to lead people to attain results.
Ability to motivate and lead team to attain positive results.
Ability to shift attention as needed for appropriate time management.
Excellent computer skills and software (Office Suite, Outlook, Excel, Word, etc.).
General knowledge of mechanical and instrumentation equipment.
Requires ability to read, hear, speak, and comprehend and carry out verbal and written instructions.
Strong knowledge of dairy mechanical and instrumentation equipment.
Strong leadership skills and initiative.
Strong negotiation skills, communication skills, problem solving skills, leadership skills, and ability to manage multiple responsibilities.
1-3 years of Supply Chain, Distribution and/or Shipping Management.
3-5 years – Electrical, refrigeration, plumbing experience.
High School Diploma or Educational Equivalent.

Responsibilities

Oversee and complete accurate billing.
Oversee daily activities for billing clerk, inventory clerk and parts runner.
Schedules service department calls and prioritizes daily schedules.
Responsible for resolving all internal and external client customer service issues in a cost effective and expeditious manner.
Adhere to all municipal, state and federal regulatory compliance, reporting any nonconformity.
Responsible for annual warehouse and truck inventories.
Assists in closing financials on a monthly basis.
Coordinates monthly safety meetings.
Adhere to all UDA safety policies and procedures, reporting any nonconformity.
Adhere to all UDA GMP policies and procedures, reporting any nonconformity.
Adhere to all UDA quality policies and procedures, reporting any nonconformity.
Adhere to all SOP’s and HACCP guidelines.
Other duties as required.