Secretary Jobs

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients, families, and professional staff to ensure efficient, customer-oriented service delivery. Under the direction of a Registered Nurse, the role supports and incorporates WakeMed’s Patient & Family Centered Care (PFCC) model. This model emphasizes dignity and respect, information sharing, participation, and collaboration with patients and families in care delivery and decision-making. The position supports the organization’s mission, vision, values, and aspirational goals. The role is based in a highly specialized Level IV Neonatal Intensive Care Nursery (NICU), which has 48 patient beds, including 26 single private rooms. The NICU cares for premature and critically ill infants, admitting more than 600 infants each year. Its neonatology staff provides family-centered care for infants with life-threatening or potentially life-threatening disorders who require constant monitoring and immediate nursing and medical intervention, in an environment designed to optimize neurological growth and infant outcomes.