Unit Secretary- Operating Room

St. Josephs Medical Center•Houston, TX

4d•Onsite

About The Position

Under the general supervision of the Director and according to established policies and procedures, the Unit Secretary provides administrative support for an assigned patient unit. Duties include entering orders into HBO/HBOC, scheduling diagnostic tests and therapies, assembling and maintaining patient charts, answering telephone and intercom calls, providing routine approved information, and relaying other calls and messages. The role may also involve interviewing patients to obtain information needed to complete the admission process in specific departments.

Requirements

High school diploma or GED.
One year of work experience to complete written forms, comprehend and communicate verbal and written instructions, and use math skills to order supplies and assemble patient records.
American Heart Association BLS (Basic Life Support) certification is required.

Nice To Haves

Experience in an acute care facility is preferred.

Responsibilities

Follow St. Joseph Medical Center guidelines related to HIPAA to prevent or detect unauthorized disclosure of Protected Health Information.
Collaborate with the care team to arrange or assist with administrative clinical patient needs.
Enter orders from patient records into HBOC and notify associates about orders requiring immediate attention.
Complete requisition forms and inform other departments about ordered diagnostic tests, meals, therapies, and other services.
Greet and direct patients and unit visitors.
Maintain customer-focused relationships with patients, families, and physicians.
Answer telephone calls, respond to routine inquiries, and relay other calls and messages.
Respond to calls professionally and in a customer-focused manner, and notify appropriate persons.
Participate in measures to prevent exposure to infectious pathogens and communicable conditions.
Interact with bed control regarding bed vacancies and placement information.
Assist the department unit manager and resource nurse with staffing issues.
Prepare reports and forms for the incoming shift and other departments.
Interview patients to obtain information needed to complete the admission process in specific departments.
Schedule diagnostic tests and therapies, and assemble and maintain patient charts.