Unit Secretary- Operating Room

St. Josephs Medical Center•Houston, TX

About The Position

Under the general supervision of the Director and according to established policies and procedures, the Unit Secretary provides administrative support for an assigned patient unit. The role includes entering patient orders in HBOC, scheduling diagnostic tests and therapies, assembling and maintaining patient charts, answering telephone and intercom calls, providing routine approved information, and relaying other calls and messages. The Unit Secretary also interviews patients to obtain information needed to complete the admission process in specific departments. This is a full-time day-shift position in the Operating Room at St. Joseph Medical Center. The role supports coordination of administrative and clinical patient needs while maintaining patient privacy and providing professional, customer-focused service to patients, families, physicians, visitors, and colleagues.

Requirements

High school diploma or GED.
One year of work experience to complete written forms, comprehend and communicate verbal and written instructions, and use math skills to order supplies and assemble patient records.
American Heart Association BLS (Basic Life Support) certification is required.

Nice To Haves

Experience in an acute care facility is preferred.

Responsibilities

Follow St. Joseph Medical Center HIPAA guidelines to prevent or detect unauthorized disclosure of Protected Health Information.
Collaborate with the care team to arrange or assist with administrative clinical patient needs.
Enter orders from patient records into HBOC and notify associates about orders requiring immediate attention.
Complete requisition forms and inform other departments about ordered diagnostic tests, meals, therapies, and other services.
Greet and direct patients and unit visitors.
Maintain customer-focused relationships with patients, families, and physicians.
Answer telephone calls, respond to routine inquiries, relay calls and messages, and notify appropriate persons.
Participate in measures to prevent exposure to infectious pathogens and communicable conditions.
Interact with bed control regarding bed vacancies and placement information.
Assist the department unit manager and resource nurse with staffing issues.
Prepare reports and forms for incoming shifts and other departments.
Interview patients to obtain information needed to complete admission processes in specific departments.
Schedule diagnostic tests and therapies, and assemble and maintain patient charts.