Unit Secretary Emergency Room

HCA Healthcare•Pensacola, FL

About The Position

The Unit Secretary supports the Emergency Room by helping create a welcoming, organized environment where patients and families feel valued and informed. The role uses clear, compassionate communication and attention to detail to help the unit run smoothly and provide support to patients, visitors, and the care team.

Requirements

Obtain Basic Cardiac Life Support within 30 days of employment start date.
Obtain Nonviolent Crisis Intervention within 90 days of employment start date.

Responsibilities

Greet and guide patients and visitors professionally, provide updates, and help them feel informed and supported.
Maintain patient records accurately, enter physician orders, and protect patient information.
Handle incoming calls and communications with care team members promptly and clearly.
Keep the environment clean, organized, and well-stocked to promote safety and comfort.
Take initiative to address challenges, support daily operations, and foster respect and teamwork.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan and flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.