Emergency Department Unit Secretary

Kirby Medical Center • Monticello, IL

4d • $16 - $25

About The Position

The Emergency Department Unit Clerk provides administrative, clerical, communication, and customer service support to the Emergency Department team. The position serves as a central point of contact and communication for patients, families, physicians, nurses, ancillary departments, Emergency Medical Services (EMS), and external healthcare organizations. The Unit Clerk ensures accurate documentation, efficient information flow, timely order processing, and support of patient care activities in a fast-paced, high-stress environment.

Requirements

• High school diploma or equivalent.
• Basic Life Support (BLS) CPR certification.
• Ability to read and communicate effectively in English.
• Basic computer knowledge.
• Knowledge of basic medical terminology.
• Strong customer service and patient relations skills.
• Ability to recognize and promptly report changes in patient condition.
• Knowledge of infection prevention and isolation precaution practices.
• Ability to maintain confidentiality and professionalism.
• Strong organizational and time management skills.
• Ability to work independently while collaborating effectively with healthcare team members.
• Proficiency with electronic health records and office software applications.
• Ability to prioritize multiple tasks in a fast-paced healthcare environment.

Nice To Haves

• One year of healthcare experience.
• Experience in emergency departments or patient care support.

Benefits

• 40 hours of PTO effective date of hire.
• Health, dental, vision, and life insurance effective the date of hire.
• Generous 401(k) match effective after 90 days.
• Annual quality/goal incentive.
• Free wellness program.
• DAISY Foundation Partner.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED