Hospital Unit Secretary, Emergency Department, Full Time, Nights

Jackson Health•Miami, FL

2d•Onsite

About The Position

The Hospital Unit Secretary facilitates department and patient flow and patient care by serving as a frontline ambassador in customer service and performing clerical duties and data entry functions. The position is in the Emergency Department at Jackson North Medical Center and is full-time, night shift.

Requirements

High school diploma.
Generally requires 0 to 3 years of related experience.
Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
Ability to communicate effectively orally and in writing.
Ability to handle difficult and stressful situations with critical thinking and professional composure.
Ability to understand and follow instructions.
Knowledge and skill in using job-appropriate technology and software applications.
Ability to exercise sound and independent judgment.
Must meet and maintain unit-specific and organizational skills, competencies, certifications, and licensures required by the nursing area.
AHA Basic Life Support (BLS) with 6 months validity is listed as a unit-specific credential. Applicable life support certification may be required at the unit level upon hire and must be maintained during employment; BH unit secretaries are not required to have BLS certification.
Ability to sit for extended periods; the role may also require frequent standing or walking and lifting or carrying objects weighing up to 20 pounds.
Close visual acuity for extended computer use and preparing or analyzing data.

Responsibilities

Prepare and maintain medical records, including labeling pages, placing forms and clinical reports accurately and promptly, copying appropriate sections, thinning or breaking down charts, flagging unsigned forms, following up on completion, and scanning documents into the electronic documentation management system.
Maintain and update the bed tracking system and unit census; transfer and discharge patients in the computer system; enter patient or unit charges; and ensure computer census accuracy at the beginning of the shift, during transfers, and at the end of the shift.
Perform Computer Physician Order Management duties, including printing forms and documenting telephone calls for consults with the date, time, and name of the person contacted.
Ensure accuracy of patient status, such as observation, inpatient, or telemetry.
Assist nurses with patient requests as needed and assist with transporting supplies and specimens.
May assist with meal tray and nourishment delivery and menu completion, when applicable.
Obtain the updated OR schedule daily.
Maintain cleanliness of the unit and nurse station; greet visitors; answer patient call systems and telephones; and deliver messages to the appropriate person.
Maintain working knowledge of printers and other clerical equipment, report or tag malfunctioning equipment, and track equipment according to unit or entity standards.
Assist with materials management, including ordering supplies, forms, and floor stock.
Orient new employees to the job and assist with collection and storage of patient belongings.
In certain units, verify active diet orders with the RN as needed and assist with patient discharges and transfers as needed.
Demonstrate service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.
Perform other related job duties as assigned.