Unit Secretary - Full Time - Nights

Community Health Systems Professional Services Corporation•Crestview, FL

About The Position

The Unit Secretary contributes to high-quality, patient-centered care by performing clerical tasks, serving as the unit receptionist, and assisting the patient care team. The role helps maintain a clean, organized, and safe environment.

Requirements

  • 0–2 years of receptionist or secretarial training required.
  • Basic knowledge of medical terminology.
  • Ability to learn new technologies to perform data entry, manage calendars, and create reports.
  • Proficiency in Microsoft Office Suite and other office-related software.
  • Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
  • Strong attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to build strong relationships with nurses, physicians, core team members, and facility leadership.
  • BCLS (Basic Life Support) certification obtained within 30 days of hire is required.

Nice To Haves

  • Completion of a Unit Secretary course or Medical Terminology course preferred.

Responsibilities

  • Accurately enters orders into the computer system, ensuring minimal shortages.
  • Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
  • Maintains patient charts and ensures labs, consults, and reports are retrieved and distributed promptly.
  • Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly; assists physicians with labs and patient lists.
  • Prioritizes tasks effectively and handles STAT orders and urgent needs immediately, such as STAT x-rays and repairs.
  • Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
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