Unit Secretary, Emergency Room- 24 Hour, Days
About The Position
The Unit Secretary supports patient flow and the operation of the Emergency Room through computer, clerical, and supply functions. The position greets and directs patients, families, visitors, and hospital personnel; coordinates information within the department; and supports admissions, discharges, patient services, tests, procedures, and transport. It also maintains records, charts, logs, supplies, and shared waiting and conference areas, and may transcribe physician orders or notify an RN of STAT orders according to established procedures. This is a 24-hour-per-week day-shift position, scheduled from 10 a.m. to 6:30 p.m. Every other weekend and every other holiday are scheduled. Work is sedentary and performed indoors in a normal office environment.
Requirements
- Education equivalent to high school plus additional specialized training.
- Knowledge of a variety of office procedures and operation of office equipment, such as a computer.
- Ability to handle multiple priorities and communicate effectively.
- 3 to 12 months of experience.
- An equivalent combination of education and experience may be substituted when it provides proficiency in the listed areas of responsibility, unless certification, licensure, or registration is required.
Responsibilities
- Greets and directs patients, families, visitors, and hospital personnel; provides basic information or directs requests to appropriate people.
- Coordinates the flow of information within the department and answers internal and external calls promptly, prioritizing urgent patient information and contacting physicians or unit staff as appropriate.
- Maintains the organization and currency of logs, records, and patient charts and supports information sharing within the unit.
- Processes information for patient services and treatment areas, including radiology, laboratory, dietary, and housekeeping.
- Enters and tracks computer data related to admissions, training, and discharges.
- Arranges tests and procedures, including laboratory tests, radiology procedures, and rehabilitation treatments.
- Maintains inventory of standard supplies and materials, prepares requisitions, and maintains billing receipts.
- Prepares for admissions and discharges by securing kits, labels, forms, and room readiness; assembles charts, updates the census list, processes diet slips, and handles other admission information.
- Performs routine clerical and computer duties, including sorting and faxing information, maintaining or creating files and logs, and taking and relaying phone messages and routine information.
- Arranges patient transport as ordered by the clinical team.
- Keeps waiting areas, the conference room, and grief sitting areas organized and stocked with information.
- Participates in training and performance-improvement activities as directed.
- May transcribe physician orders according to hospital procedures.
- May notify the RN of STAT orders according to the established timeline.
- Complies with departmental policies, procedures, objectives, health and safety requirements, and applicable quality-improvement practices.
- Attends required or directed meetings, conferences, and seminars; maintains regular, reliable, and predictable attendance; performs other similar duties as required or directed.
- Demonstrates respect for diverse views and contributes to a professional, tolerant, civil, and accepting environment.
Benefits
- A signing bonus may be available; eligibility will be confirmed by the Recruitment Team during the interview process.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
