Senior Clinical Secretary - Operating Room

Dartmouth-Hitchcock Health • Lebanon, NH

8d

About The Position

Performs a variety of independent administrative support and a wide range of customer service-related duties in an operating room setting. Schedules patients and surgical or infusion procedures, manages multiple calendars, and designs, analyzes, and coordinates master and other schedules. The role may direct special projects and the work of employees, work study students, floats, temporary help, and volunteers. This is a full-time position at 36 hours per week.

Requirements

• High school diploma and 3 years of administrative support experience, or equivalent.
• Proven experience working with the public.
• Knowledge of medical terminology may be required.
• Proficiency with PC word processing, spreadsheets, Excel, PowerPoint, and Microsoft Publisher software.
• Excellent communication and interpersonal skills.

Nice To Haves

• Previous experience working in a medical setting.

Responsibilities

• Answers telephone calls, screens and directs calls, gives directions, and takes messages.
• Schedules patients, manages calendars, schedules surgical procedures, ancillaries, and rotaries, and coordinates deposition scheduling.
• Designs, analyzes, and coordinates master and other schedules.
• Maintains, tracks, and sends charts; may provide scribing and other administrative support to clinical staff.
• Types letters, memoranda, manuscripts, and grants; composes and edits correspondence.
• Creates forms, spreadsheets, tables, charts, databases, and slides.
• Performs file and record management; prepares and constructs charts and departmental patient records; obtains new medical record numbers.
• Completes and processes reports, forms, reimbursements, and other documentation; obtains authorizations and pre-certifications.
• Conducts on-the-job training for new staff and gives input into performance appraisals; directs the work of employees, work study students, floats, temporary staff, volunteers, and others.
• Creates agendas and takes meeting minutes.
• Coordinates conferences and meetings and makes travel arrangements.
• Performs budget tracking and record keeping; addresses billing concerns and resolves patient billing issues; maintains account and fund bookkeeping; provides input into budget preparation; maintains petty cash, collects money from patients, performs balancing and cash-out functions, and reviews billing sheets.
• Prepares grants and negotiates outside contracts.
• Performs other duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED