Sales Development Representative Jobs

About The Position

Requirements

• Bachelor's degree from a competitive accredited U.S. university.
• At least one year of experience in sales development, inside sales, customer success, recruiting, or another customer-facing role involving significant outbound communication.
• Strong desire to build a long-term career in consultative sales.
• Excellent written and verbal communication skills.
• Comfort making high-volume outbound phone calls and engaging prospective customers.
• Highly organized, with exceptional attention to detail and follow-through.
• Coachable and resilient, with confidence handling objections and feedback.
• Ability to work independently and thrive in a fast-paced, fully remote environment.
• Experience using CRM software; HubSpot is preferred. Experience with Google Workspace.
• Legally authorized to work in the United States without current or future employer sponsorship.

Nice To Haves

• Previous experience in education, EdTech, admissions, or college counseling.
• Experience using HubSpot, Kixie, Zoom, or similar sales engagement platforms.
• Experience working in a startup or other high-growth environment.
• Strong analytical mindset and ability to interpret sales metrics and pipeline performance.

Responsibilities

• Serve as the first point of contact for prospective families, representing Empowerly professionally, enthusiastically, and empathetically.
• Conduct high-volume outbound outreach through phone, email, SMS, HubSpot, PersistIQ, Zoom, and other sales engagement platforms.
• Engage, qualify, and nurture prospective families to determine their needs and fit for Empowerly's services.
• Schedule qualified consultations for the Account Executive team and help build a healthy sales pipeline.
• Execute multi-touch outreach campaigns while maintaining high response and conversion rates.
• Follow up with prospective families who cancel or miss scheduled consultations to re-engage them in the admissions process.
• Maintain accurate records of prospect interactions, pipeline activity, and customer data in HubSpot.
• Partner with the SDR Manager, Sales team, and Marketing team to improve lead generation strategies and optimize conversion rates.
• Stay informed about Empowerly's services, the college admissions landscape, and competitor trends.
• Meet or exceed monthly, quarterly, and annual performance goals and key performance indicators.