Sales Development Representative

Miami Dolphins and Hard Rock Stadium • Miami Gardens, FL

4d • Onsite

About The Position

The Sales Development Representative role is an entry-level ticket sales position at Hard Rock Stadium, a global entertainment destination. This role is designed to equip individuals with the necessary skills for a career in professional sports ticket sales. The program aims to develop ticket sales revenue across three verticals: Miami Dolphins, Formula 1 Crypto.com Miami Grand Prix, and Miami Open. The program duration is 9-12 months, with a focus on developing sales skills and contributing to revenue goals. Performance is assessed based on contributions and coachability, with potential for promotion to an Account Executive role. The organization fosters a 'Results-Based Culture with Heart' and an 'Attitude, Effort, Results' mindset, encouraging collaboration and exceeding personal and departmental revenue goals. The Sales Development program has a strong track record of internal promotions to Account Executive and Leadership positions.

Requirements

• Bachelor’s degree or equivalent experience.
• Results-orientated and competitive approach to the selling process.
• Must display a strong work ethic and desire to build a career in Sales.
• Strong verbal and written communication skills required in English and additionally preferred in Spanish.
• Excellent interpersonal skills.
• Willingness to learn in a fast-paced environment.
• Desire to be a sports sales industry leader.
• Ability to work non-traditional hours, in non-traditional settings, including all home games (or other work events) that fall on nights, weekends, and/or holidays.

Nice To Haves

• Experience with Archtics and Microsoft Dynamics a plus.

Responsibilities

• Sell a full menu of ticket products for the Miami Dolphins, Miami Grand Prix, and Miami Open including, but not limited to full and partial season ticket packages, group tickets, luxury, and hospitality packages.
• Maximize ticket sales revenue through execution of sales calls (100+ per day).
• Consistently achieve or exceed levels of “hustle metrics” (calls, talk time, appointments) and weekly sales activity.
• Work assigned sales tables for all Dolphins home games, Miami Grand Prix, and Miami Open to develop new prospects and referral opportunities during games and outside business hours.
• Provide world-class customer service for all prospects and clients.
• The candidate should possess a positive team-first attitude, as well as the competitive drive to be the best.
• Other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Life insurance (including voluntary coverage for spouses and children)
• Long-term disability insurance
• Ticket benefits for events, including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open
• Employee gym, subsidized lunch program, and discounts on a variety of products and services
• 401k
• Paid time off (PTO) and company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree