Sales Coordinator Jobs

About The Position

Requirements

• 1+ year of customer service or inside sales experience preferred
• Strong communication and interpersonal skills
• Highly organized with attention to detail
• Comfortable working in a fast-paced environment
• Basic computer skills (email, data entry; CRM or order systems a plus)
• Positive attitude and team-oriented mindset

Responsibilities

• Greet and assist walk-in customers with order pickups and new inquiries
• Answer incoming phone calls and respond to emails in a timely, professional manner
• Provide clear communication on order status, timelines, and next steps
• Ensure a positive, solutions-oriented customer experience at all times
• Assist customers with placing orders for print, signage, apparel, and promotional products
• Identify upsell opportunities and recommend additional products/services
• Support the sales team with estimates, order entry, and follow-ups
• Help convert inbound inquiries into paying customers
• Create invoices, process payments, and enter orders into our system (PrintSmith / internal systems)
• Coordinate with production team to ensure accurate job details and timelines
• Maintain organized job files and customer records
• Perform light administrative tasks to support daily operations

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development