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Sales Associate

Petco•California, MD
•Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through the doors. This role is suited to someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment. The role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor. It includes regular interaction with customers, cashiering, and point-of-sale transactions, as well as working in proximity to animals and exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability is needed to support store operating hours, including evenings, weekends, and holidays. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

Requirements

  • Passion for animals and an interest in pet care.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic math skills and comfort handling cash and transactions.
  • Strong attention to detail and reliability.
  • Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
  • Ability to perform frequent standing and walking, as well as bending, kneeling, and reaching.
  • Flexible availability to work during Pet Care Center operating hours, including evenings, weekends, and holidays.

Nice To Haves

  • Previous retail or customer service experience.

Responsibilities

  • Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
  • Share accurate product and pet care information to help customers make informed choices.
  • Help maintain a clean, safe, welcoming, and organized store environment.
  • Greet customers and deliver friendly, helpful, solution-focused service that builds trust and customer loyalty.
  • Collaborate with teammates to support store goals.
  • Assist customers in selecting products and services that meet their pets’ needs.
  • Process sales, returns, and exchanges accurately and efficiently.
  • Stock shelves, replenish merchandise, and support inventory accuracy.
  • Assist with store recovery, merchandising, and promotional setups.
  • Follow company policies, procedures, and safety standards.
  • Support additional tasks and responsibilities as assigned.

Benefits

  • Opportunities to learn, grow, and explore career paths.
  • Health and financial benefits, 401(k), incentives, and paid time off are referenced in the Petco Total Rewards overview.

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