Retail Sales Associate

My Wireless•Monterey Park, CA

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by explaining available AT&T products and services and guiding them through the buying process. Associates work with customers and colleagues in an energetic retail environment and may qualify for career growth and financial rewards as they develop their skills and succeed.

Requirements

  • Experience in retail or a customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Highly effective communication and interpersonal skills.
  • At least 18 years of age and legally able to work in the United States.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability; this may not be required depending on location.
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Help customers make buying decisions by delivering outstanding customer service.
  • Develop skills through training to become a top-performing Retail Sales Associate and pursue opportunities on the management team.
  • Maintain a fun, clean, and engaging environment for customers and team members.
  • Work as a team member to help exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.
  • Educate customers about available AT&T products and services and guide them through the buying process.

Benefits

  • Strong base pay with a commission and bonus schedule.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
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