Retail Sales Associate (Seasonal)

New Balance•Cabazon, CA
•Onsite

About The Position

Retail Sales Associates help ensure New Balance retail stores operate smoothly and provide exemplary customer service. Using expert product knowledge and proper selling techniques, they assist customers throughout the transaction process and positively represent the New Balance brand. This seasonal role involves helping customers find and fit appropriate products, maintaining the sales floor, protecting merchandise, and following safety procedures.

Requirements

  • Must be 18 years of age or older.
  • Strong customer service and verbal communication skills.
  • Ability to flourish in a team environment.
  • Familiarity with cash register functions.
  • Ability to quickly perform basic math.
  • Willingness to work a flexible schedule that may include weekends and holidays.
  • Ability to lift 4 lbs. frequently and a maximum of 8 lbs. occasionally.
  • Ability to move product boxes weighing up to 50 lbs., with assistance if necessary.
  • Ability to kneel or squat frequently and stand for extended periods.
  • Ability to climb ladders occasionally and climb and descend stairs frequently, depending on location.

Nice To Haves

  • Past retail experience is preferred but not required.
  • Being a people person.

Responsibilities

  • Provide customer service using product knowledge, proper selling techniques, and the GUEST service model: greet customers, understand their needs, educate them about product features and benefits, solve problems or answer questions, and complete transactions through suggestive selling, multiple selling, and effective closing.
  • Measure and fit customers with appropriate New Balance products.
  • Inform customers about current promotions.
  • Keep the sales floor neat, organized, well stocked, and presentable.
  • Ensure items are properly labeled and price marked.
  • Help protect products by greeting customers, attaching and detaching security tags, monitoring merchandise, and reporting shrinkage and security violations.
  • Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

  • Temporary associates are provided three options for medical insurance, dental and vision insurance, and an associate discount.
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