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Sales Associate

Michael KorsClinton, MS
Onsite

About The Position

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry. The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.

Requirements

  • Passion for fashion
  • Enjoy working in a creative, fast-paced environment
  • In-depth knowledge of the merchandise
  • Ability to monitor shipping, alterations, and special requests after a sale
  • Compliance with all sales-related policies and procedures
  • Keen interest in the fashion industry and market trends
  • Ability to provide the highest level of customer service
  • Ability to build and maintain repeat clientele
  • Ability to resolve client problems and complaints quickly and effectively
  • Ability to keep selling floor and merchandise neat, organized and stocked
  • Ability to assist in inventory maintenance
  • Ability to assist with stock, shipping, and receiving protocols
  • Ability to participate in inventories
  • Compliance with all Point-of-Sale policies and procedures
  • Ability to execute all relevant register functions
  • Adherence to work schedule, inclusive of time and attendance
  • Participation in training and development seminars, programs, and meetings

Responsibilities

  • Meet sales goals
  • Utilize the elevated levels of sales and service to maximize sales performance
  • Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Comply with all sales related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends
  • Provide the highest level of customer service
  • Build and maintain repeat clientele; utilize client book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • Keep selling floor and merchandise neat, organized and stocked
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor
  • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
  • Participate in inventories
  • Comply with all Point-of-Sale policies and procedures
  • Properly execute all relevant register functions
  • Adhere to work schedule, inclusive of time and attendance
  • Participate in all relevant training and development seminars, programs and meetings as directed by store management

Career Resources

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