About The Position

As a Famous Footwear Sales Associate, you provide an engaging shoe-store experience by creating a welcoming environment and helping customers find styles and brands that suit their needs. You share knowledge of trends, make shoe recommendations, and help customers find the perfect fit while building customer loyalty and contributing to a positive in-store culture. You support daily store operations, including pricing, shipment processing, fulfillment, and inventory, and help keep the store clean, organized, and easy to shop. You contribute to store sales goals, communicate with teammates, follow company policies, seek feedback, and support team development. The role also involves maintaining an inclusive and respectful workplace and assisting with other responsibilities as needed to meet business needs. Overtime may be required.

Requirements

  • High school diploma or GED.
  • Ability to build constructive and effective relationships within the store.
  • Ability to communicate positively with store associates at all levels.
  • Ability to exercise independent judgment and discretion, partnering with the Store Sales Manager as needed.
  • Strong working knowledge of general retail practices and procedures.
  • Ability to work effectively within a team.
  • Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Provide attentive customer engagement and help customers choose shoes, styles, brands, and fits that meet their needs.
  • Stay informed about trends and share relevant knowledge with customers.
  • Complete daily store tasks, including pricing, shipment processing, fulfillment, and inventory.
  • Keep the store clean, organized, and merchandise easy to shop in accordance with company standards.
  • Review store performance and contribute to achieving sales goals.
  • Communicate clearly and promptly with the store team and actively listen to teammates.
  • Follow company policies and procedures, seek feedback, and pursue professional development.
  • Promote an inclusive, respectful, positive, and supportive work environment.
  • Assist with training and development of teammates when needed.
  • Perform other responsibilities as needed to meet business needs; overtime may be required.

Benefits

  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Access to earned pay through Dayforce Wallet without fees.
  • Ability to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • 24/7 Employee Assistance Programs with emotional support, work-life solutions, legal guidance, financial resources, and more.
  • PTO, health, and retirement benefits for eligible full-time associates.
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