About The Position

As a Famous Footwear Sales Associate, you provide an excellent shoe-store experience by creating a welcoming environment and engaging customers with helpful product knowledge and recommendations. You support store operations, contribute to sales goals, uphold company standards and policies, and help foster an inclusive, positive team culture. You may also assist with teammate training and development as needed. Other responsibilities may be performed to meet business needs, and overtime may be required.

Requirements

  • High school diploma or GED.
  • Ability to build constructive and effective relationships within the store.
  • Ability to communicate positively with store associates at all levels.
  • Ability to exercise independent judgment and discretion, partnering with the Store Sales Manager as needed.
  • Strong working knowledge of general retail practices and procedures.
  • Ability to work effectively within a team.
  • Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Complete daily store tasks, including pricing, shipment processing, fulfillment, and inventory.
  • Keep the store clean, organized, and merchandise easy to shop according to company standards.
  • Engage customers attentively and provide consistently strong customer experiences.
  • Stay informed about trends and share product and brand knowledge with customers.
  • Recommend shoes and styles suited to customers’ needs and help ensure a good fit.
  • Review store performance and contribute to sales goals with accountability and urgency.
  • Communicate clearly and promptly with the store team and listen actively to teammates.
  • Follow company policies and procedures, seek feedback, and pursue professional development.
  • Support an inclusive and respectful workplace and maintain a positive, proactive attitude.
  • Assist teammates with training and development when needed.

Benefits

  • 30% associate discount across Caleres retail stores.
  • Relaxed dress code and a supportive, small-team environment.
  • Access to earned pay through Dayforce Wallet without fees.
  • Ability to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • Employee assistance programs providing emotional support, work-life solutions, legal guidance, financial resources, and more.
  • PTO, health, and retirement benefits for eligible full-time associates.
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