Sales Associate
National Vision • Fort Worth, TX4d
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Sales Associate – Optical
National Vision•Fort Worth, TX
About The Position
America's Best, part of National Vision, is seeking a Sales Associate to help deliver an exceptional customer experience while supporting store operations and sales goals. The role involves helping customers choose eyewear based on lifestyle, prescription, and budget; dispensing eyeglasses and contact lenses and providing lens training where permitted by state law; and educating customers about eyewear and contact lens care. The associate also maintains customer and patient records, communicates order status, answers incoming calls, keeps the store clean and organized, maintains visual merchandising standards, and supports inventory control and loss prevention. Duties and work practices may vary by location to comply with state licensing and credential requirements.
Requirements
- High school diploma or equivalent required.
- Skilled at multitasking and handling a fast-paced work environment.
Nice To Haves
- At least 1 year of retail or customer service experience preferred.
Responsibilities
- Provide excellent customer service while supporting store sales goals.
- Help customers select eyewear based on their lifestyle, prescription, and budget.
- Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
- Educate customers on eyewear and contact lens care.
- Maintain accurate customer and patient records.
- Communicate order status and answer incoming phone calls.
- Keep the store clean and organized and maintain visual merchandising to brand standards.
- Support inventory control and loss prevention procedures.
- Perform other duties as assigned.
Benefits
- Health and dental insurance
- 401(k) retirement savings
- Flexible spending account
- Paid time off and company holidays
- Parental leave
- Employee eyewear discount
- Overtime pay when applicable
- Training programs
- Access to educational courses
- Opportunities for internal promotion and career advancement
- Bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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