Sales Associate Key

KnitWell Group•Albuquerque, NM
•Onsite

About The Position

Talbots is hiring a part-time Sales Associate Key to provide exceptional customer service, promote products, and build relationships with customers and the brand. The role supports store business and operational excellence while contributing to a collaborative, inclusive, customer-focused work environment. The associate may occasionally lead or supervise others and open or close the store. This position description is intended to describe the general nature of the work and may change; it is not an exhaustive list of duties.

Requirements

  • Excellent verbal communication skills and a high level of integrity.
  • Ability to work cooperatively in a diverse work environment.
  • Ability to climb ladders, move around regularly, and stand for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Technological aptitude to use POS, computer, iPad, and handheld systems.
  • Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

  • Provide exceptional customer service that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Serve multiple customers at a time and handle concurrent tasks or projects.
  • Stay informed about fashion trends, new arrivals, and product details such as fit and color.
  • Use product and fashion knowledge to create outfits and recommend items suited to customer needs.
  • Develop and maintain positive working relationships that support a productive work environment.
  • Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
  • Achieve sales and service metrics, including Talbots Classic Awards.
  • Participate in learning opportunities and respond to direction, coaching, and feedback to improve performance.
  • Support operational excellence and manage inventory according to procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
  • Plan and prioritize tasks to meet customer and business needs.
  • Occasionally lead or supervise others and open or close the store.
  • Understand customer needs and wants through intentional conversation.

Benefits

  • Growth opportunities and tools to develop into future roles.
  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral incentive program.
  • Discounts on travel, shopping, concerts, and more.
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