Sales Associate Key

KnitWell Group • Norwalk, CT

10d • Onsite

About The Position

Talbots is hiring a part-time Sales Associate Key for its Sono store in Norwalk, Connecticut. The role delivers exceptional customer service, promotes products and builds customer relationships while helping the management team grow store business. The associate supports sales and service goals, store operations, inventory management, and a productive team environment. The position may involve leading or supervising others, as well as opening or closing the store.

The role requires flexible availability for business needs, including evenings, weekends, and holidays, and physical activity such as climbing ladders, moving around, standing for extended periods, and lifting, carrying, or moving at least 40 pounds. The listed pay range is $17.44–$21.80 per hour.

Requirements

• Demonstrated ability to help create a customer-focused selling culture.
• Customer-centric approach and understanding of exceptional customer experiences.
• Ability to build and cultivate relationships.
• Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
• Passion for selling and ability to find thoughtful ways to maximize store traffic.
• Excellent verbal communication skills and a high level of integrity.
• Ability to work cooperatively in a diverse work environment.
• Ability to climb ladders, move regularly, and stand for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
• Technological aptitude to navigate POS, computer, iPad, and handheld systems.
• Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Serve multiple customers at a time and handle simultaneous tasks or projects.
• Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
• Use product knowledge and fashion expertise to create outfits and recommend items suited to customer needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
• Achieve sales and service metrics, including Talbots Classic Awards.
• Participate in learning opportunities and apply direction, coaching, and feedback to improve performance.
• Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and reticketing.
• Plan and prioritize tasks to meet customer and business needs.
• Lead or supervise others on occasion and open or close the store.
• Understand customer needs and wants through intentional conversation.

Benefits

• Incentive opportunities.
• Comprehensive benefits packages available to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to develop into future positions.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed