Retail Sales Associate
Autozone • Gardner, MA21d
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Retail Sales Associate – Full Time
Autozone•Gardner, MA
About The Position
AutoZone store teams are the frontline of WOW! customer service, helping customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist with product selection, and provide automotive advice while contributing to sales, store operations, and a positive retail environment. In this role, you will deliver WOW! Customer Service, exceed customer expectations, and support customers in an essential industry serving the motoring public.
Requirements
- Must be at least 18 years old.
- Basic knowledge of automotive parts is required.
- Ability to lift, load, and deliver merchandise.
- Availability for a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.
Nice To Haves
- High school diploma or equivalent (GED).
- Strong people skills and effective communication in both Spanish and English.
- Previous experience in automotive retail.
- Automotive Service Excellence (ASE) Certification.
Responsibilities
- Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
- Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
- Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
- Restock merchandise, maintain store organization, handle cash properly, and follow loss prevention policies.
- Complete assigned tasks efficiently by following structured processes and company safety policies, including using personal protective equipment.
- Keep up to date on automotive parts, tools, and promotions through AutoZone systems.
- Assist customers with wiper blade, battery, and light bulb installations.
- Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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