Retail Sales Associate – Full Time

Autozone • Gardner, MA

21d

About The Position

AutoZone store teams are the frontline of WOW! customer service, helping customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist with product selection, and provide automotive advice while contributing to sales, store operations, and a positive retail environment. In this role, you will deliver WOW! Customer Service, exceed customer expectations, and support customers in an essential industry serving the motoring public.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
• Restock merchandise, maintain store organization, handle cash properly, and follow loss prevention policies.
• Complete assigned tasks efficiently by following structured processes and company safety policies, including using personal protective equipment.
• Keep up to date on automotive parts, tools, and promotions through AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed