Retail Sales Associate Jobs

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Retail Sales Associate

EZCORP•Lakewood, CO
•$16 - $18•Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) at EZPawn. The role is based at 7620 W. Colfax Ave., Lakewood, Colorado 80214, and pays $16.00 to $17.50 per hour depending on experience. Team members serve customers in a fast-paced retail environment, helping with sales and reaching mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. The position emphasizes friendly, courteous, and respectful customer service. New hires begin as trainees in a paid five-week training program. Upon completion, they receive a $0.50-per-hour raise and promotion to Pawnbroker. Employees can pursue Pawnbroker Certification for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), and follow a career path toward Assistant Manager, which includes a six-month training program. EZCORP describes the role as a career opportunity with development paths, competitive wages, and monthly uncapped bonuses based on store and individual performance. Benefits include employee-only medical insurance at no cost when selecting the BlueCross BlueShield EPO Plan, a 401(k) with company match, paid time off, holiday pay, and a store discount.

Requirements

  • High school diploma or GED.
  • Customer service, cashier, or retail experience.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to multitask.
  • Ability to pass a criminal background check and drug test after a conditional offer.
  • Adhere to all company policies, procedures, and regulations.
  • Be self-motivated with a positive, outgoing personality and a strong work ethic.

Nice To Haves

  • Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
  • Sales background.
  • Bilingual ability.

Responsibilities

  • Provide excellent customer service by greeting customers and interacting with them in person and by phone.
  • Process sales, loans, and extensions.
  • Perform store opening and closing duties.
  • Help customers reach mutually satisfying agreements regarding pawn items.

Benefits

  • Employee-only medical insurance at no cost when selecting the BlueCross BlueShield EPO Plan.
  • Competitive wages.
  • Monthly uncapped bonus potential based on store and individual performance.
  • 401(k) with company match.
  • Generous paid time off.
  • Holiday pay.
  • Store discount.
  • Paid five-week trainee program.
  • Career development and advancement opportunities.

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