Retail Sales Associate / Design Associate (Home Furnishings)

Room & Board • Pasadena, CA

15d • $28 - $30 • Onsite

About The Position

Room & Board is hiring a part-time Design/Retail Sales Associate for its Pasadena showroom. The associate joins a high-performing, design-focused retail team showcasing American-made home furnishings and provides consultative, relationship-driven service. The role uses design expertise, technology, and tools to create personalized solutions that help customers furnish their homes. Associates support customers during busy periods and use quieter periods to follow up with clients, advance design projects, and contribute to business growth and their own development. This is a non-commissioned, employee-owned environment where success is measured by customer satisfaction, collaboration, and overall business impact.

The position is scheduled three days per week for eight-hour shifts, including Saturdays and Sundays plus one floating weekday. Schedules are set monthly and released a few weeks in advance. Associates receive one weekend off every four to five weeks; during that week, weekend shifts are instead scheduled on weekdays, so schedule flexibility is necessary. The Pasadena showroom is located at 42 S De Lacey Avenue, Pasadena, CA 91105.

The stated salary range is $34,500–$38,000 ($27.64–$30.45 per hour), depending on experience. Room & Board describes its benefits as supporting holistic well-being and mentions paid vacation, a 401(k) match, profit sharing, and other benefits. The company emphasizes meaningful work, sustainability, inclusion, quality craftsmanship, and a respectful workplace.

Requirements

• At least 2 years of experience in a customer-centric, fashion- or design-savvy retail environment.
• Passion for design and engaging with customers on the showroom floor.
• Motivation to serve customers with an individualized, consultative approach while maintaining professionalism and respect.
• Ability to manage a high-paced flow of customer interactions and remain productive and self-motivated during quieter periods.
• Ability to build successful working relationships and contribute as a team player.
• Confidence navigating technology and tools, including an iPad, floor-planning software, and a POS system.
• Exceptional communication, attention to detail, prioritization, and organizational skills.
• Comfort navigating technology and virtual resources.
• Ability to provide proof of identity and legal work authorization upon hire.
• Flexibility to work the scheduled weekends and weekday shifts when weekend shifts are reassigned.

Responsibilities

• Provide individualized, consultative customer service, understand customer needs, and guide customers through the creative design process.
• Create personalized furnishing solutions using design expertise, technology, and tools.
• Support multiple customers during busy showroom periods while maintaining a high level of service.
• During slower periods, follow up with clients, work on design projects, and find other productive ways to contribute and grow the business.
• Collaborate with the retail team in a non-commissioned selling environment.
• Use technology and virtual resources to enhance the customer experience.
• Work the set schedule of Saturdays and Sundays plus one floating weekday, with flexibility to work weekdays when weekend shifts are reassigned.

Benefits

• Health benefits
• Three weeks of paid vacation
• 401(k) match
• Profit sharing
• Other benefits and perks supporting physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed