Home Furnishings Associate

BROAD RIVER RETAIL•Spokane, WA

7d•$70 - $100•Onsite

About The Position

Broad River Retail is hiring a customer-facing Home Furnishings Associate for its Spokane, Washington location. The role is part of the Retail Performance team and reports to the General Manager. The associate helps customers create personalized living spaces and select sleep systems that suit their lifestyles, while building customer relationships and providing a premier retail experience. This is a 100% commission-based sales position with uncapped earning potential. Most sales professionals earn $70,000–$100,000, with top performers earning more.

Requirements

Experience in a high-customer-expectation environment such as sales, hospitality, or retail is preferred for the ideal candidate.
Entrepreneurial mindset and strong sense of teamwork.
Coachability, self-motivation, and eagerness to learn and grow.
High energy and a people-focused approach, with a commitment to exceeding customer expectations.
Professional, positive, resilient, and goal-driven approach with a strong work ethic.
Attention to detail and excellent follow-up and follow-through skills.
Strong time-management skills and ability to thrive in a fast-paced retail sales setting.
Excellent verbal and written interpersonal and communication skills.
Comfort with technology, including basic computer skills and proficiency with iPads or tablets.
Problem-solving skills and ability to focus attention on details.
Ability to build and maintain trusted partnerships with business stakeholders and leadership.
Willingness to work a flexible schedule, including nights and weekends.
Ability to work independently and collaboratively in an office setting.
Ability to communicate verbally, in writing, and electronically, and to use logical reasoning for simple and complex problem solving.
Ability to stand for extended periods and lift up to 15 pounds at a time.

Responsibilities

Greet showroom guests, learn what brings them in, and develop lasting customer relationships.
Discover customers’ lifestyles, needs, and goals, then present and discuss suitable home furnishing products.
Use sales and upselling techniques.
Promote new sales, special events, and financing options.
Assist customers with financing, purchasing, and delivery, and support their overall satisfaction.
Build product knowledge and improve sales techniques through ongoing training and development.