Home Furnishings Associate

BROAD RIVER RETAIL•Columbia, SC

2d•$70,000 - $100,000•Onsite

About The Position

The Home Furnishings Associate is a customer-facing retail sales role on Broad River Retail’s Retail Performance team and reports directly to the General Manager. The associate helps guests create personalized living spaces and find sleep systems suited to their lifestyles. This is a 100% commission-based role with uncapped earning potential; the posting says most sales professionals earn $70,000–$100,000, with top performers earning more. Income is directly tied to performance. Broad River Retail describes its employees as “Memory Makers” and emphasizes integrity, diversity, teamwork, training, and delivering a premier customer experience. The company provides tools, training, and support to help employees succeed. The position is based in a retail showroom and requires working independently and collaboratively. The schedule is flexible and may include nights and weekends. Reasonable accommodations may be made for individuals with disabilities.

Requirements

Be coachable, self-motivated, and eager to learn and grow.
Have an entrepreneurial mindset and a strong sense of teamwork.
Be energetic and people-focused, with a commitment to exceeding customer expectations.
Be professional, positive, resilient, goal-driven, and have a strong work ethic.
Be detail-oriented and demonstrate excellent follow-up and follow-through.
Have strong time-management skills and be able to thrive in a fast-paced retail sales setting.
Have excellent verbal and written interpersonal and communication skills.
Be comfortable with technology, including basic computer skills and proficiency with iPads or tablets.
Have problem-solving skills and the ability to focus on details.
Be able to build and maintain trusted partnerships with business stakeholders and leadership.
Be willing to work a flexible schedule, including nights and weekends.
Be able to stand for extended periods and lift up to 15 pounds.
Be able to communicate verbally, in writing, and/or electronically, and use logical reasoning to solve simple and complex problems.

Nice To Haves

Experience in high-customer-expectation environments such as sales, hospitality, or retail.

Responsibilities

Greet guests in the retail showroom, understand their reasons for visiting, and build lasting customer relationships.
Present and discuss home furnishing options based on customers’ lifestyles, needs, and goals.
Use sales and upselling techniques.
Promote new sales, special events, and financing options.
Assist customers with financing, purchasing, and delivery, and support their overall satisfaction.
Continuously develop product knowledge and sales skills through professional training and development.