Home Furnishings Associate

BROAD RIVER RETAIL•Wilson, NC

7d•$70,000 - $100,000•Onsite

About The Position

The Home Furnishings Associate is a customer-facing retail sales professional on the Retail Performance team who reports directly to the General Manager. The role helps customers create personalized living spaces and select sleep systems suited to their lifestyles. Associates build customer relationships, recommend products, use sales and upselling techniques, and support customers through financing, purchasing, delivery, and satisfaction. The position is 100% commission-based, with uncapped earning potential; the posting states that most sales professionals earn $70,000–$100,000 and top performers exceed that range.

Requirements

Experience in a high-customer-expectation environment such as sales, hospitality, or retail is ideal.
Entrepreneurial mindset and a strong sense of teamwork.
Coachable, self-motivated, and eager to learn and grow.
High-energy, people-focused approach and commitment to exceeding customer expectations.
Professional, positive, resilient, goal-driven, and strong work ethic.
Detail-oriented, with excellent follow-up and follow-through skills.
Strong time-management abilities and ability to thrive in a fast-paced retail sales setting.
Excellent verbal and written interpersonal and communication skills.
Comfort with technology, including basic computer skills and proficiency with iPads or tablets.
Problem-solving skills and ability to focus attention on details.
Ability to build and maintain trusted partnerships with business stakeholders and leadership.
Willingness to work a flexible schedule, including nights and weekends.

Responsibilities

Greet guests in the retail showroom, understand the reason for their visit, and develop lasting customer relationships.
Discuss and present home furnishing options based on customers’ lifestyles, needs, and goals.
Use sales and upselling techniques.
Promote new sales, special events, and financing options.
Assist customers with financing, purchasing, and delivery, and work toward their satisfaction.
Build product knowledge and improve sales techniques by participating in ongoing training and development.