Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales and provide customer service while helping customers find technology products and services that fit their needs. You will build customer connections, make product and solution recommendations, and close sales using clear communication. The role also includes training in merchandising and inventory operations, contacting interested Verizon customers by phone or text, and representing Verizon at sponsored community events outside the store. The position is onsite at a defined work location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts during busy periods. Base pay is $16.00 to $21.00 per hour, with individual sales commissions and potential additional compensation tied to performance. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by applying knowledge and enthusiasm for technology and providing customer service.
- Learn customers’ needs by building connections and asking questions.
- Recommend products and solutions that address customer needs.
- Close sales using clear communication and intuitive technology solutions.
- Complete ongoing training and develop skills in merchandising and inventory operations.
- Contact current Verizon customers who are interested in products and services by outbound calls and text messages.
- Engage with the community at off-site Verizon-sponsored events to build a customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits information.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
- New hires receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
