Retail Associate Jobs

About The Position

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong organizational skills and attention to detail.
• Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
• Ability to multitask and respond appropriately to changing directions or unexpected situations.
• Strong verbal and written communication skills, including listening and responding appropriately.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Maintain floor-care standards, including operating and maintaining the scrubber and buffer.
• Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
• Maintain organizational, cleanliness, and recovery standards throughout the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
• Follow company health and safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
• Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor.
• Support and respond to Front End coverage needs.
• Follow the merchandising philosophy and signage standards.
• Initiate and participate in store recovery throughout the day as needed.
• Follow operational and loss-prevention controls, including shrink-reduction guidelines.
• Communicate accurately and effectively with management and Associates.
• Follow labor laws and company policies and procedures, including meal and break-period policies.
• Participate in safety awareness and help maintain a safe environment.
• Model customer-experience practices and support a positive store culture through honesty, integrity, and respect.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for eligible associates
• Medical, dental, and vision coverage for eligible associates
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for eligible associates
• Short- and long-term disability coverage for eligible associates
• Paid parental leave for eligible associates
• Paid holidays, vacation, and sick time for eligible associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance