Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes customers to Lowe’s and helps them find appropriate products and services for home improvement needs. The role involves listening to customers, answering questions, helping them locate and select merchandise, and ensuring their needs are met. Associates may occasionally load merchandise and spend time organizing and replenishing products. Daily duties vary by department, with assignments based on hiring needs and skillsets. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The position may involve preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may cross-train in other store areas. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Work conditions vary by location and may include indoor and outdoor conditions, extreme heat or cold, wet, damp, humid, windy, or drafty environments, and exposure to noise and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, and team lifts or powered equipment are used as appropriate under the stated guidelines.
Requirements
- At least 6 months of experience using a computer to input, access, modify, or output information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, handle, and select merchandise.
- Replenish merchandise by identifying empty shelf areas and down-stocking products.
- Process orders and deliveries accurately and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare merchandise according to customer needs, including tasks such as mixing paint, cutting pipe, wood, drywall, or blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance and other education support, including trade skills scholarships.
- 401(k) retirement account with company match.
- Employee Stock Purchase Plan, subject to eligibility.
- 10% associate discount and a broader discount platform.
- Track to the Trades program and learning and development opportunities.
- Dental insurance.
- Vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program with work/life services and no-cost counseling.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Potential discretionary annual bonuses, deferred compensation plan enrollment, and grant awards, subject to eligibility.
- Wellness programs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
