Retail Sales – Part Time

Lowes•Meridian, ID

About The Position

As a Customer Service Associate at Lowe's, you combine strong customer service skills with care for people to help customers feel comfortable while shopping and solve their home improvement challenges. You welcome customers, help them find products and services, answer questions, handle merchandise, and ensure their needs are met. The role is assigned to a department based on hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily duties may vary by department. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors and involve varying weather and climate conditions, including extreme heat or cold, wet, damp, humid, windy, or drafty environments. Associates may also encounter constant or intermittent noise and moving or shaking objects and equipment. Lifting procedures depend on the role, weight, and volume; single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment must be used as required with proper training or help from a trained coworker.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Restock shelves by identifying empty spaces and replenishing merchandise.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to help provide customer service.
  • Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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