Resource Specialist Jobs

About The Position

Requirements

• Highly proficient in writing and oral communication skills.
• Understands importance of collaboration and exhibits community relations skill.
• Demonstrates leadership and ability to work independently.
• Exhibits excellent organizational skill and attention to detail.
• Provides and exemplifies team support.
• Ability to analyze and synthesize client data.
• Exhibits understanding and ability to work with information technology; to include multinetwork environment, and cloud-based programs.
• Proficient computer skill and in-depth knowledge of relevant software and general database management systems (MS Office Suite to include Office 365, PowerPoint, Excel, Publisher etc.).
• Excellent time management.
• Knowledge of standard administrative practices and procedures.
• Knowledge and understanding of issues related to individuals and families in poverty.
• Ability to maintain client and organizational confidentiality.

Nice To Haves

• Prior use of database(s) and/or other client resource management systems preferred.
• Bilingual (Spanish) a plus

Responsibilities

• Responsible for daily operations of Housing Department Programs as assigned by the Housing Department Supervisor.
• Works with crews and contractors to ensure mandated installation, equipment, product and repair procedures are completed and adhered to.
• Conducts Energy Audits and Quality Control Inspections
• Completes all paperwork with efficiency and accuracy in regard to housing and weatherization program policies.
• Keeps current on all governmental and contractual regulations, procedures, and systems as they relate to program management and implementation.
• Advises and assists the Housing Department leadership in innovations for projects and programs.
• Responsible for coordinating assigned programs with community resources.
• Provide essential instruction, training, and direction for program participants, Staff and Volunteers regarding program activities and required procedures.
• Assists Housing Department Supervisor with Student recruitment
• Maintain all programmatic and client confidentiality standards.
• Assists clients in attaining agency service; provides opportunities and resources during initial contact and appointment setting.
• Assists clients during in-taking process and in completion of necessary applications and paperwork.
• Assists in determining client eligibility for services within the Housing Services portfolio based on stakeholder and agency guidelines.
• Maintains hard copy and digital records of client eligibility and services as programmatically required.
• Attain or maintain certifications as required by programmatic stakeholders.
• Stays current on all regulations, systems, and procedures as related to the Community Service Program and Housing Program portfolio(s).