Resource Specialist Jobs

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About The Position

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Cultural Resource Specialist to join the Hawaiian Culture Team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. The ideal candidate will have some of the following knowledge, skills or abilities: Working knowledge of the Hawaiian Language, In-depth knowledge of the Hawaiian Culture and class subjects, Must have working knowledge and able to instruct in specialty classes: Hawaiian Culture, History, Language, and various traditional Hawaiian practices and lifestyle. Ability to listen and communicate effectively with resort guests and other team members. Ability to extend arms, stoop, stand, bend, and walk in public areas for extended periods of time. Ability to read reports. Ability to write sign-out logs and monitor inventory. Ability to handle multiple tasks. Ability to work in cold and hot weather. Computer literate. Detail oriented and flexibility to easily adapt. Good interpersonal, organizational, and professional skills. Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cultural Resource Specialist, you’re not just providing support to Hawaiian Culture department manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

  • Working knowledge of the Hawaiian Language
  • In-depth knowledge of the Hawaiian Culture and class subjects
  • Must have working knowledge and able to instruct in specialty classes: Hawaiian Culture, History, Language, and various traditional Hawaiian practices and lifestyle.
  • Ability to listen and communicate effectively with resort guests and other team members.
  • Ability to extend arms, stoop, stand, bend, and walk in public areas for extended periods of time.
  • Ability to read reports.
  • Ability to write sign-out logs and monitor inventory.
  • Ability to handle multiple tasks.
  • Ability to work in cold and hot weather.
  • Computer literate.
  • Detail oriented and flexibility to easily adapt.
  • Good interpersonal, organizational, and professional skills.

Responsibilities

  • Create meaningful Hawaiian cultural experiences: Share the rich traditions, values, and stories of Hawaiʻi by delivering engaging cultural activities and experiences that create a true sense of place for guests while supporting the Director of Culture as needed.
  • Lead immersive cultural classes and demonstrations: Facilitate a variety of hands-on experiences such as Hawaiian language lessons, hula, ʻukulele, lei making, coconut husking, lauhala weaving, Hawaiian games, and other cultural demonstrations that celebrate the spirit of Hawaiʻi.
  • Innovate and enhance cultural programming: Research, develop, and implement new cultural activities, events, and guest experiences that further position Grand Wailea as Hawaiʻi's premier destination for authentic cultural connection and innovation.
  • Support team member engagement initiatives: Assist with recognition programs, service anniversary celebrations, holiday events, team member appreciation activities, survey initiatives, and other programs that foster a positive and connected workplace culture.
  • Strengthen community partnerships: Participate in and support community outreach efforts, charitable events, youth hospitality programs, career days, and other initiatives that reinforce Grand Wailea's commitment to the Maui community.
  • Champion the spirit of aloha: Serve as a cultural ambassador by sharing knowledge, building connections, and creating memorable experiences that embody the warmth, hospitality, and traditions of Hawaiʻi.

Benefits

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what’s next

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