Research Manager Jobs

About The Position

Requirements

• Proven track record leading teams that innovate and scale, including taking a new method or tool from prototype to broad adoption.
• Experience leading through other leaders or senior individual contributors.
• Fluency with AI and automation in research, with good judgment about where they add rigor versus risk.
• 10 or more years of mixed-methods experience.
• Data science and quantitative research experience; a combination of both is required.
• Research experience in entertainment (such as TV, film, streaming, short form, or gaming), technology, and/or social media.
• Analytical mindset and ability to find patterns in data while balancing rigor with pragmatism and actionability.
• Strong communication and storytelling skills, including turning data into actionable insights for audiences across departments and seniority levels.
• Ability to collaborate and build strong relationships with Consumer Insights peers and business partners.
• Independent, innovative, action-oriented problem-solving, with a focus on long-term solutions and impact at scale.
• Ability to select approaches suited to different problems rather than relying on a one-size-fits-all approach.
• Comfort with ambiguity, change, and considering multiple perspectives.
• Strong prioritization and time-management skills for both strategic and day-to-day work.
• Passion for entertainment.

Nice To Haves

• Experience with qualitative research.
• International research experience.
• Research experience with live programming, sports, games, user-generated content, interactive content, VR, or other non-traditional content types.
• An advanced degree in research, social sciences, statistics, or a related field.

Responsibilities

• Set the vision and roadmap for Innovation & Scale, balancing new-method experimentation with scaling proven approaches.
• Lead Researchers, Data Scientists, and Analytics Engineers, empowering senior individual contributors and drawing on the complementary strengths of their disciplines.
• Own the end-to-end pipeline from incubation to scale, including piloting trackers, research programs, and AI-assisted tools and sunsetting approaches that no longer deliver.
• Assess scaled solutions and determine where to invest, consolidate, or reinvent.
• Integrate findings across screenings, tracking, surveys, and behavioral data into a unified view of audience understanding.
• Identify forward-looking business opportunities and develop innovative methodologies proactively.
• Partner with Consumer Insights peers across Series, Film, Entertainment Ecosystem, Games, and Studio to ensure scaled solutions meet their needs.
• Consult with Content, Finance & Strategy, Marketing, Data Science, Product, and Regional Consumer Insights partners to deliver actionable insights for a global audience.
• Drive scaled solutions that balance global perspectives with local market needs.
• Help the team socialize its work across the company so insights are memorable and actionable, including for senior leadership.
• Shape a team identity while bringing together groups with different working styles.

Benefits

• Health plans
• Mental health support
• 401(k) retirement plan with employer match
• Stock option program
• Disability programs
• Health Savings and Flexible Spending Accounts
• Family-forming benefits
• Life and Serious Injury Benefits
• Paid leave of absence programs
• Full-time hourly employees accrue 35 days annually for vacation, holidays, and sick paid time off.
• Full-time salaried employees are immediately entitled to flexible time off.