Site Manager

DelRicht Research•New Orleans, LA

About The Position

DelRicht Research is seeking an experienced Practice Manager to lead local clinic operations for its New Orleans-area practice. The role owns day-to-day practice performance, including team leadership, patient experience, operational workflows, financial performance, regulatory compliance, and administrative systems. The manager will establish processes and expectations that support consistent operations as the organization grows. This hands-on operational leadership role suits someone who can move between strategic priorities and daily details, develop employees, solve problems, monitor performance, and work alongside the team when needed. Candidates may come from medical clinics, outpatient clinics, specialty practices, physician groups, healthcare services, or other patient-facing operations. Healthcare leadership experience is strongly preferred. A bachelor's degree is preferred, but relevant professional, healthcare, and leadership experience will also be considered.

Requirements

Several years of professional experience, ideally including meaningful experience managing or supervising others.
Demonstrated ability to lead people and keep a healthcare operation running effectively.
Healthcare leadership experience is strongly preferred, particularly responsibility for employees and the operational or financial performance of a location, practice, or department.
A bachelor's degree is preferred; relevant professional, healthcare, and leadership experience will also be considered.

Nice To Haves

Ability to operate independently and take ownership without constant direction.
Strong organization and ability to manage multiple locations, competing priorities, and changing needs.
Confidence making day-to-day operational decisions and solving problems as they arise.
Ability to coach and develop employees while maintaining standards and accountability.
Willingness to work alongside the team rather than manage exclusively from an office.
Focus on a consistent, positive, and dependable patient experience.
Comfort reviewing operational and financial performance and using it to make decisions.
Interest in building processes and structures where they may not already exist.
Ability to balance individual practice needs with the broader goals of a growing organization.

Responsibilities

Lead day-to-day practice operations and ensure efficient, consistent work aligned with organizational standards.
Lead, coach, and develop clinical and administrative team members, setting clear expectations and accountability.
Build a collaborative, patient-centered culture focused on professionalism, service, and continuous improvement.
Monitor practice performance and identify opportunities to improve efficiency, productivity, patient experience, and operational results.
Manage staffing, scheduling, supplies, equipment, and other resources needed for operations.
Partner with leadership on budgeting, forecasting, and resource planning as the center grows.
Manage resources responsibly and monitor performance against established goals to support financial sustainability.
Ensure clinical and administrative workflows are completed accurately, consistently, and according to established procedures.
Ensure compliance with applicable healthcare regulations, organizational policies, patient confidentiality requirements, and quality standards.
Support internal audits, inspections, and continuous quality improvement efforts.
Identify operational challenges, develop practical solutions, and communicate with organizational leadership.
Strengthen patient retention and practice reputation by providing a dependable, professional, and compassionate patient experience.
Serve as a visible, hands-on leader who works alongside the team when circumstances require it.