Account Manager 6

Lam Research • Hillsboro, OR

6d

About The Position

As an Account Manager at Lam, you will foster lasting relationships with customers by engaging directly with them, proactively addressing their needs, arranging strategic meetings, and supporting them with Lam’s wafer fabrication equipment products and services. The role supports Specialty Technologies customers and contributes to successful customer partnerships and Lam’s position as an industry leader. It includes customer trust and account management, business forecasting and opportunity development, executive engagement, roadmap alignment, market-share growth, competitive intelligence, site-level customer capacity and business activity oversight, and commercial strategy and negotiation. The role may require more than 50% travel. Lam offers work-location models based on role needs, including hybrid arrangements, but the location model for this position is not specified.

Requirements

• Business acumen to understand the business implications of decisions, with an orientation to profitability, knowledge of the market and competition, and alignment of strategic and operational goals.
• Excellent written and interpersonal skills.
• Persuasion skills to influence others or gain acceptance in sensitive situations without damaging relationships.
• Potential for more than 50% working-time travel.
• Minimum of 15 years of related experience with a bachelor’s degree; or 12 years with a master’s degree; or 8 years with a PhD; or equivalent experience.

Responsibilities

• Build and maintain customer trust and manage Specialty Technologies customer relationships.
• Communicate customers’ key news, activities, requests, and major issues that may affect customer trust, and coordinate a rapid response toward resolution.
• Provide forecasts and identify business opportunities.
• Support executive engagement and roadmap alignment.
• Drive P&D activities to increase market share.
• Communicate competitor information and activities.
• Manage each site’s customer capacity and business activities.
• Develop commercial strategy and conduct negotiations.

Benefits

• A comprehensive set of benefits intended to support employees throughout different phases of life.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior