Site Manager

DelRicht Research • Dallas, TX

6d

About The Position

The Site Manager leads day-to-day operations across DelRicht Research clinics in the Dallas market, supporting teams in psychiatry, dermatology, and general medicine. The role is accountable for patient experience, study execution, team performance, scheduling, and financial results. It combines hands-on involvement in clinic workflows and patient visits with leadership to build and develop a growing team. The Site Manager works with patients, physicians, research sponsors, and site staff to support accurate, careful, and protocol-compliant clinical trial delivery.

Requirements

• At least three years of supervisory or managerial experience, ideally in healthcare or a healthcare-related setting.
• At least five years of professional work experience.
• Demonstrated ownership of operations at a clinical or business site, including team performance, daily workflows, and problem-solving.
• Ability to lead a team while remaining involved in patient-facing site operations and visits.
• Strong organization, sound judgment under pressure, and commitment to accurate, compliant work.
• Proactive, compassionate, coachable approach and comfort taking a problem from first signal through resolution.
• Care for patients and colleagues, high personal standards, and ability to stay calm when the day gets busy.

Nice To Haves

• Experience overseeing multiple clinics or locations, or supporting a growing regional team.
• Experience in outpatient healthcare, clinical research, or a patient-facing practice; exposure to psychiatry, dermatology, or general medicine is welcome but not required.
• A record of developing team members and progressing through roles of increasing responsibility.
• A bachelor’s degree from an accredited university.

Responsibilities

• Lead with warmth and professionalism to provide patients with an excellent experience at every visit.
• Coordinate patient visits to ensure accuracy, efficiency, on-schedule execution, and compliance with study protocols.
• Manage and develop Clinical Research Coordinators and other site team members through coaching, scheduling, performance reviews, and growth plans.
• Hire, onboard, and train team members as the Dallas region grows.
• Monitor site productivity, quality, patient flow, and schedules, and address issues before they affect patients or study delivery.
• Partner with physicians on study schedules, patient readiness, and operational problem-solving while respecting their clinical responsibilities.
• Work with external research partners on site visits, trial progress, and the quality and timeliness of study data.
• Support regional revenue and profitability goals through operational and financial oversight.
• Prepare teams for new studies and maintain consistent, protocol-compliant processes across clinics.
• Create opportunities for team members to develop and advance within DelRicht.
• Optionally travel to U.S.-based Investigator Meetings to learn about new studies; eligible travel expenses are covered.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Short- and long-term disability insurance.
• Life insurance.
• Generous paid time off that grows with your career at DelRicht.
• No routine nights, weekends, or 12-hour shifts.
• 401(k) with discretionary match or profit sharing.
• Quarterly bonus plan with clear team goals and visibility into bonus potential.
• Eligible travel expenses for optional U.S.-based Investigator Meeting travel are covered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed