Research Assistant Jobs

About The Position

Requirements

• Bachelor's degree in Public Health, Health Sciences, Clinical Research, Communications, Social Sciences, Information Management, or a related field.
• Associate degree plus 3 years of relevant professional experience; OR
• High school diploma/GED plus 6 years of progressively responsible experience supporting clinical research, public health programs, healthcare operations, community engagement initiatives, patient advocacy programs, or federally funded research projects.
• Minimum 1 year of professional experience supporting clinical research, public health programs, healthcare operations, academic research, community-based research, patient advocacy initiatives, or federally funded programs.
• Experience drafting, editing, and proofreading professional communications for diverse audiences.
• Experience managing databases, websites, document repositories, or information management systems.
• Demonstrated experience managing multiple priorities and meeting deadlines in a fast-paced environment.
• Exceptional written communication, editing, and proofreading skills with strong command of grammar, punctuation, and technical writing principles.
• Strong interpersonal and customer service skills with the ability to interact professionally with researchers, community representatives, and external stakeholders.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to work independently while collaborating effectively within a multidisciplinary team.

Nice To Haves

• Experience supporting NIH-funded, CDC-funded, HRSA-funded, or other federally funded clinical research or public health programs.
• Experience supporting HIV/AIDS, infectious disease, health equity, community-based participatory research, or patient engagement initiatives.
• Familiarity with clinical research terminology, protocol development, Good Clinical Practice (GCP), or human subjects research.
• Experience using collaboration and project management platforms such as Smartsheet, SharePoint, Microsoft Teams, Salesforce, REDCap, or similar systems.
• Experience managing website content using content management systems (CMS).
• Experience coordinating meetings, stakeholder communications, customer support, help desk activities, or administrative project support.
• Basic video editing or multimedia production experience.
• Experience working with international stakeholders, research sites, or multicultural populations.
• Professional or lived experience engaging with underserved, marginalized, or vulnerable populations.
• Multilingual proficiency is a plus.

Responsibilities

• Maintain the project website and portals to ensure accuracy and timeliness of information, organization, usefulness, and consistency throughout the website.
• Upload final and draft protocols, accrual reports, announcements, communications, other documents, and videos to the project website and intranet. Assist with QC of information on the project website.
• Monitor the ACTG User Support Help Desk resolving access or other issues and responding to questions from website users.
• Provide peer review and provide word processing and document formatting support to project staff.
• Monitor project communications mailbox and distribute messages promptly and correctly to appropriate recipients.
• Coordinate, schedule, and send meeting invitations for community conference calls and in-person meetings as needed.
• In collaboration with the Community Coordinator, prepare, distribute, and follow-up on surveys and polls.
• Attend and support community meetings as needed.
• Monitor the ACTG Community Support mailbox and assist with responses and resolutions.
• Draft and distribute community communications that are timely, technically accurate, and grammatically correct.
• Oversee and coordinate preparation of the quarterly community newsletter, including managing timelines, tracking article submissions, communicating with contributors, and compiling the newsletter.
• Maintain and update community rosters on the project website and email distribution lists.
• Inform the supervisor of all issues and proactively assist in their resolution.
• Provides backup and/or supplemental support for other task areas as needed.
• Travel to in-person meetings (up to 5%).
• May be assigned additional duties as required.

Benefits

• Personal Time Off (PTO)
• medical
• dental
• vision
• supplemental life with AD&D
• short and long-term disability
• flexible spending accounts
• parental leave
• legal services
• 401(k) Retirement Plan with matching component
• training
• access to e-learning suite
• professional and technical certification preparation
• education assistance at accredited institutions